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With FTP, you can upload all your files to your server at once. You DO NOT have to create an FTP account to connect to your server.If you use the c Panel username and password, you can connect directly to your servers ", and is used to upload and download files from your hosting account.If you are having trouble connecting via ftp and you have the option to enable passive mode, please try doing so.Passive mode is a security related setting, and if you are behind a firewall, you may need to use it.Please see the following on how to create an FTP account in your c Panel.How to Create an FTP account Using FTP with your Addon domain Your "" directory stores all your emails and other personal information on your server.If you ever get stuck with connecting for whatever reason, please do not hesitate to contact tech support.Allen, the default number of FTP connections allowed with a c Panel server is 8 at any given time, but if you have a VPS or dedicated server you should be able to edit your FTP server's configuration file to increase this if you wish. I am trying to logon to File Zilla for my add-on domain that I just set up but it doesn't work so I must be doing something wrong in entering log-on info.
you can get your username by Viewing Your Account's technical information in AMP. If your domain is not pointing to our server (See What is a name server?There may be times when you need to provide FTP access, but do not want to share your c Panel credentials.For example, a temporary developer might need to upload images.They can look at it issue immediately if it is required.Contact information for our support team can be found at the bottom of this page.